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Winter Call-In Hours at Shake Shack » the strong buzz, by andrea strong
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the buzz

“Winter Call-In Hours at Shake Shack”

No more standing in line at Shake Shack thanks to their winter phone-in policy you can call in and pick up your order with little time in the frigid air. Here's the deal: 

What You Need To Know:

  • Winter hours are 11:00 AM – 9:00 PM seven days a week
  • Call-in orders accepted from Tuesday, December 1st, through Sunday, February 28th
  • Phone orders are for pick-up only
  • Phone lines open at 10:00 AM and close at 8:30 PM; Shack team will give you an exact time when orders will be ready
  • Orders for groups of 20 or more will be accepted a day in advance
  • Call (212) 889-6600 to place an order
  • A credit card number is required for all call-in orders
  • Phone Orders: Head straight to the Pick Up Window to grab your food and go
  • Sorry, no delivery
  • Madison Square Park location only


A portion of all sales benefits the Madison Square Park Conservancy, which develops the park’s programming, maintenance, security, and horticulture.   

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